Shipping & Delivery Policy
At Lenvrac, we work with international logistics partners to ensure that all orders are processed and delivered safely and efficiently.
Shipping Destinations
We currently ship to:
- United States
- Canada
- United Kingdom
- European countries
- New Zealand
We do not sell or ship products to Brazil.
Processing Time
All orders are subject to a processing period before shipment.
- Processing time: 1–5 business days
- Orders are not processed on weekends or public holidays.
Once processing is complete, your order will be dispatched for shipment.
Delivery Times
Delivery times are estimates and may vary depending on the customer's location, peak seasons, weather conditions, and customs procedures.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take a few days to become available after shipment.
Customs Duties and Taxes
Depending on the destination country, import duties, taxes, and customs fees may apply.
These charges are determined by local authorities and are the responsibility of the customer.
Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
Lenvrac is not responsible for delays, returned packages, or failed deliveries caused by incorrect or incomplete address information.
Delivery Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:
- Customs inspections
- Severe weather conditions
- Transportation disruptions or strikes
- Peak shipping periods
We appreciate your patience and understanding should such situations arise.