Returns & Exchanges — Lenvrac

Please read our policies carefully.

We are committed to ensuring your complete satisfaction.

1. Return Period
You may request a return or exchange within 7 days of receiving your order.

2. Eligibility
Items must be:

• Unused and in original condition

• Returned in original packaging

• Free from any signs of wear or damage

3. Faulty Items
If you receive a defective item, please contact us within 7 days of delivery.

4. Refunds
Once your return is approved, refunds will be issued via the original payment method:

• Card payments: refunded to your account

• Bank transfer: refunded directly

5. Shipping Costs

• Faulty items or incorrect orders: covered by Lenvrac

• Change of mind: shipping costs are the responsibility of the customer

6. Contact
support@lenvrac.com