Shipping Policy — Lenvrac

Please read our policies carefully.

At Lenvrac, we are committed to delivering your order with efficiency and care.

1. Order Processing
All orders are processed within 1–5 working days after payment has been confirmed. Orders are not shipped on weekends or public holidays.

2. Shipping Times
Estimated delivery times vary between 7–25 working days, depending on your location and shipping method.

3. Shipping Fees
Shipping costs are calculated at checkout or may be offered free as part of promotional campaigns.

4. Tracking Information
Once your order has been dispatched, you will receive a confirmation email with a tracking number.

5. Delays and External Factors
Delivery times may be affected by customs, courier delays, or high-demand periods. Lenvrac is not responsible for delays caused by third-party logistics providers.

6. Incorrect Shipping Information
Customers are responsible for ensuring that all shipping details are accurate. Additional charges may apply for reshipment in cases of incorrect address.

7. Lost or Stolen Packages
Lenvrac is not liable for lost or stolen packages confirmed as delivered. Please contact your local courier service for further assistance.

8. Contact
For any shipping-related enquiries, please contact: support@lenvrac.com